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Zapier
Zapier

Zapier Review: AI Automation, Agents and Workflows

AI automation platform that connects 8,000+ apps with workflows, AI agents and chatbots

Zapier homepage screenshot
Freemium

Pricing model

$19.99/mo

Starting Price

Yes

Free Plan

United States

Headquarters

On this page

On this page

Who Makes Zapier and How Much Does It Cost?

Quick answer

Zapier is a no-code automation platform that connects thousands of apps so work happens automatically. You build Zaps (workflows), and AI features like Zapier Agents, Copilot and chatbots help you automate tasks with plain-language instructions. There is a free plan, and Professional starts at $19.99 a month billed yearly.

DeveloperZapier, Inc.
HeadquartersUnited States (remote-first)
Founded2011
PricingFree plan; Professional from $19.99/mo yearly
PlatformsWeb app, Chrome extension and API
Best forSmall businesses, operations teams, marketers and founders

What is Zapier?

Zapier is the most popular tool for connecting apps without code. When something happens in one app, like a new form entry, Zapier can automatically take actions in other apps, such as adding a CRM contact and sending a Slack message.

Zapier has become an AI orchestration platform. You can add AI steps to workflows, describe automations to Copilot in plain words, build AI agents that work across your apps, and create chatbots, tables and forms.

Zapier key features

01

Zaps

Automated workflows that connect your apps.

02

8,000+ app integrations

Connect tools like Gmail, Slack, Sheets and HubSpot.

03

Zapier Agents

AI agents that do tasks across your apps.

04

Copilot

Build automations by describing them in plain words.

05

AI steps

Add AI to summarise, classify or write inside workflows.

06

Chatbots

Create AI chatbots trained on your data.

07

Tables and Interfaces

Store data and build simple forms and pages.

08

Paths and filters

Add logic and conditions to workflows.

09

MCP support

Let AI assistants use Zapier actions.

Zapier pricing plans (2026)

Zapier charges by tasks. Each completed action step counts as a task, and plans include a monthly task allowance.

Free

$0

100 tasks a month and two-step Zaps for one user.

Most popular

Professional

$19.99/mo

750+ tasks a month, multi-step Zaps and premium apps. $29.99 billed monthly.

Team

$69/mo

2,000+ tasks a month, up to 25 users and shared workspaces.

Prices checked in October 2026 (USD, billed yearly). Costs rise with more tasks. Agents and Chatbots have separate plans. Enterprise is custom. Confirm on the official Zapier pricing page.

How to use Zapier

  1. 1
    Go to zapier.com and sign up for free.
  2. 2
    Click Create and choose a Zap, Agent or Chatbot.
  3. 3
    Pick a trigger app and event, or describe your automation to Copilot.
  4. 4
    Add action steps and connect your app accounts.
  5. 5
    Test the workflow and turn it on.

Who should use Zapier?

Small businesses

Automate leads, invoices and follow-ups.

Marketers

Sync forms, CRM and email tools.

Operations teams

Remove manual data entry.

Founders

Build AI agents and workflows without developers.

Pros and cons

What we like

  • Connects the most apps
  • Easy no-code builder
  • Strong AI agents and Copilot
  • Free plan to start

Watch out for

  • Costs grow with task volume
  • Agents and chatbots priced separately
  • Complex workflows can get hard to manage
  • Free plan is very limited

Best Zapier alternatives

LindyBuild AI agents for email, meetings and workflows.
Notion AIAI agents inside the Notion workspace.
MakeVisual automation platform with lower prices.
n8nOpen-source workflow automation you can self-host.
Our verdict

Zapier is still the easiest way to automate work across thousands of apps, and its AI agents make it even more powerful. Start free, then upgrade as your workflows and task volume grow.

Zapier FAQs

Is Zapier free?

Yes. Zapier has a free plan with 100 tasks a month. Professional starts at $19.99/month billed yearly.

What is a task in Zapier?

A task is one completed action step in a Zap, such as creating a contact or sending a message.

What are Zapier Agents?

Zapier Agents are AI agents that can research, decide and take actions across your connected apps.

How many apps does Zapier support?

Zapier connects with more than 8,000 apps.

Is Zapier better than Make?

Zapier is easier and has more integrations, while Make is often cheaper for complex workflows.

When was Zapier founded?

Zapier was founded in 2011 and operates as a remote-first company.

What Can Zapier Do?

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